Algemene voorwaarden

Love to Make It

https://lovetomakeit.com

Terms and Conditions

For use on lovetomakeit.com | Version 1.0

Version 1.0  —  June 5, 2026

 

Article 1 — Identity of the Seller

These Terms and Conditions apply to all products and services offered through lovetomakeit.com by:

 

Love to Make It

A trading name of VOF Love to make it

Chamber of Commerce (KvK): 89275535

VAT identification number: NL864931694B01

Business address: registered with the Dutch Chamber of Commerce Trade Register — available at https://kvk.nl/search/?q=89275535

Email: hello@lovetomakeit.com

Website: https://lovetomakeit.com

 

Article 2 — Definitions

In these Terms and Conditions, the following definitions apply:

 

"Love to Make It" means VOF Love to make it, trading under the name Love to Make It, the seller and operator of lovetomakeit.com.

"Customer" means any natural person or legal entity who enters into an agreement with Love to Make It via the Website.

"Consumer" means a Customer who is a natural person acting for purposes outside their trade, business, craft or profession.

"Website" means lovetomakeit.com, operated by Love to Make It.

"Digital Product" means any product offered in digital form, including printables, e-books, sewing patterns, templates, and other downloadable files.

"Course" means any online course, tutorial, or educational content that involves streaming or downloadable video, audio, or written content.

"Personal Use Licence" means the non-exclusive, non-transferable right granted to the Customer to use a Digital Product for personal, non-commercial purposes only.

"Commercial Licence" means a separate, paid licence that permits the Customer to use a Digital Product for specified commercial purposes, subject to separate terms issued by Love to Make It.

"Order" means a request by the Customer to purchase one or more products through the Website.

"Agreement" means the purchase agreement concluded between Love to Make It and the Customer.

 

Article 3 — Applicability

3.1   These Terms and Conditions apply to every offer made by Love to Make It and to every Agreement concluded between Love to Make It and the Customer.

3.2   Before an Agreement is concluded, the Customer is provided access to these Terms and Conditions. If this is not reasonably possible, Love to Make It shall indicate how these Terms and Conditions can be inspected and that they will be sent free of charge upon request.

3.3   These Terms and Conditions also apply to supplementary and follow-on agreements with the Customer.

3.4   Where these Terms and Conditions conflict with mandatory provisions of the applicable consumer law of the Customer's country of residence (for EU Consumers), the mandatory provisions of that country's law shall prevail. This does not affect the applicability of Dutch law to all other aspects of the Agreement.

3.5   Love to Make It reserves the right to amend these Terms and Conditions. Amendments take effect upon publication on the Website. Continued use of the Website after publication constitutes acceptance of the amended Terms.

3.6   If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Love to Make It shall in such case formulate a replacement provision consistent with the intent of the original.

 

Article 4 — The Offer and Products

4.1   Love to Make It offers Digital Products including, but not limited to: printable files, e-books, sewing patterns, templates, and online courses. All products are digital; no physical goods are shipped.

4.2   All offers on the Website are subject to availability. Love to Make It reserves the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

4.3   An offer is valid for the duration stated on the Website. If no period is stated, the offer may change at any time.

4.4   Love to Make It makes every effort to ensure that product descriptions, preview images, and other information on the Website are accurate. Obvious errors or mistakes are not binding on Love to Make It.

4.5   Currently, all Digital Products and Courses are created by Love to Make It. If third-party or guest designer content is introduced in the future, this will be clearly disclosed in the relevant product listing. Additional or different licence terms may apply to such products.

 

Article 5 — Age Requirement

5.1   The Website and all products offered through it are intended exclusively for Customers who are at least 18 years of age.

5.2   By placing an Order, the Customer confirms that they are at least 18 years old. Love to Make It reserves the right to refuse an Order or cancel an Agreement if it has reasonable grounds to suspect that a Customer is under 18.

5.3   Some Digital Products — in particular certain sewing patterns — may relate to items intended to be made for children (such as children's clothing or toys). Such products are nonetheless designed for and intended for use by adult makers only.

 

Article 6 — Ordering and Formation of Agreement

6.1   The Customer places an Order by adding products to the shopping cart on the Website, completing the checkout process, and submitting the Order.

6.2   The Agreement is concluded at the moment Love to Make It confirms receipt of the Order and successful payment. An order confirmation is sent to the email address provided by the Customer at checkout.

6.3   Love to Make It reserves the right to refuse an Order without stating reasons, including in cases of suspected fraud, misuse, or violation of these Terms and Conditions.

6.4   Love to Make It shall retain records of concluded Agreements for the period required by applicable law.

 

Article 7 — Prices, Payment, and Currency

7.1   All prices displayed on the Website are inclusive of any applicable VAT (BTW), unless stated otherwise. Love to Make It reserves the right to correct pricing errors.

7.2   Products are sold in multiple currencies to customers worldwide. Prices are displayed in the local currency per region as determined by Shopify Markets. The price applicable is the price shown at the time of checkout.

7.3   The following payment methods are accepted:

(a)   Credit and debit cards (via Shopify Payments)

(b)   iDEAL (via Shopify Payments)

(c)   Apple Pay (via Shopify Payments)

(d)   Google Pay (via Shopify Payments)

(e)   PayPal

 

7.4   Payment is due immediately upon placing an Order. Delivery of Digital Products will not occur until payment has been confirmed.

7.5   Gift Cards: Love to Make It offers gift cards that may be used as payment on the Website. Gift cards are valid for the period stated on the card. Gift cards cannot be exchanged for cash and are non-refundable, except as required by applicable mandatory law.

7.6   Subscriptions (Future): Love to Make It may in the future offer subscription-based access to products or courses. Where subscription products are made available, the following additional terms shall apply:

(a)   Subscriptions are billed on a recurring basis at the frequency selected at checkout (e.g., monthly or annually).

(b)   The Customer may cancel a subscription at any time; cancellation takes effect at the end of the current billing period.

(c)   Love to Make It reserves the right to amend subscription prices with at least 30 days' written notice to the Customer.

(d)   No partial refunds will be issued for unused portions of a subscription period, except where required by applicable mandatory law.

 

Article 8 — Delivery of Digital Products

8.1   All products offered through the Website are Digital Products delivered electronically.

8.2   Immediately upon confirmation of payment, the Customer is granted access to the Digital Product via the delivery system used by Love to Make It (currently Filemonk). Download links and/or access credentials are sent to the email address provided during checkout.

8.3   It is the Customer's responsibility to provide a correct and accessible email address during checkout. Love to Make It is not liable for non-delivery resulting from an incorrect email address, a full mailbox, or spam filtering.

8.4   Download links may expire after a set period. Customers who encounter difficulties accessing a purchase within the validity period should contact Love to Make It at hello@lovetomakeit.com.

8.5   Love to Make It makes every reasonable effort to ensure that Digital Products are delivered without technical defects. The procedure for defective files is set out in Article 11.

 

Article 9 — Intellectual Property and Licence

9.1  Ownership

All Digital Products, Courses, images, texts, designs, and other content on the Website are the intellectual property of Love to Make It (VOF Love to make it, KvK 89275535) and are protected by copyright under the Dutch Auteurswet, EU copyright law, and applicable international intellectual property conventions. All rights are reserved.

 

© Love to Make It (VOF Love to make it, KvK 89275535)

 

9.2  Personal Use Licence

Upon purchase and full payment of a Digital Product, the Customer receives a non-exclusive, non-transferable, revocable Personal Use Licence, subject to the following conditions:

(a)   The Customer may download, print, and use the Digital Product for personal, non-commercial creative enjoyment only.

(b)   The Customer may not sell, resell, redistribute, sublicense, share, gift, loan, upload, or otherwise transfer the Digital Product or any copy thereof to any third party, whether for payment or free of charge, in any form or medium.

(c)   The Customer may not reproduce, publish, publicly display, or make available the Digital Product in any manner that allows third parties to access, download, or use it.

(d)   Physical end products created using a Digital Product (e.g., a garment sewn from a Love to Make It pattern) may not be sold commercially unless the Customer holds a valid Commercial Licence for that product (see Article 9.3).

(e)   The licence applies solely to the individual purchasing Customer and does not extend to any other person.

 

9.3  Commercial Licence

A Commercial Licence is required for any commercial use of a Digital Product, including the commercial sale of physical end products made using Love to Make It's designs or patterns.

(a)   Commercial Licences are available on request. The Customer must contact Love to Make It at hello@lovetomakeit.com to enquire about and purchase a Commercial Licence.

(b)   Where a product listing on the Website includes an option to purchase a Commercial Licence directly, the Customer may do so through that listing.

(c)   A Commercial Licence is valid only for the specific Digital Product to which it relates and for the scope and period set out in the separate licence agreement. It does not extend to other Digital Products.

(d)   Love to Make It reserves the right to decline a Commercial Licence request without stating reasons.

 

9.4  Course Licence

(a)   Upon purchase of a Course, the Customer receives a personal, non-exclusive, non-transferable licence to access and view the Course content for personal educational purposes only.

(b)   The Customer may not record, copy, reproduce, distribute, broadcast, stream, screen-capture, or share any part of the Course content, whether for payment or free of charge.

(c)   Course content may not be used to create derivative works, competing courses, or educational materials based on Love to Make It's course materials.

 

9.5  Infringement

Any unauthorised use of Love to Make It's Digital Products, Courses, or other intellectual property is a violation of these Terms and Conditions and may constitute infringement of the Dutch Auteurswet and/or the EU Directive on Copyright in the Digital Single Market. Love to Make It reserves the right to take legal action and claim compensation for damages.

 

9.6  Reporting Copyright Infringement

If you believe that your intellectual property rights have been infringed by content on the Website, please send a written notice to hello@lovetomakeit.com containing:

(a)   your name and contact details;

(b)   identification of the copyrighted work you believe has been infringed;

(c)   identification of the material on the Website that you believe is infringing;

(d)   a statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner or the law; and

(e)   a declaration that the information in your notice is accurate.

 

Love to Make It will investigate all legitimate notices and respond within a reasonable time.

 

Article 10 — Right of Withdrawal

10.1  Exclusion for Digital Content

In accordance with Article 6:230p of the Dutch Civil Code (implementing Article 16(m) of EU Directive 2011/83/EU on Consumer Rights), the right of withdrawal does not apply to Digital Products where:

(a)   performance (delivery) has already commenced; and

(b)   the Consumer expressly consented, before the end of the withdrawal period, to the immediate commencement of delivery; and

(c)   the Consumer acknowledged that, by so consenting, the right of withdrawal is forfeited.

 

10.2  Consent at Checkout

By completing checkout and placing an Order for a Digital Product, the Customer:

(a)   expressly requests and consents to immediate delivery of the Digital Product upon payment confirmation; and

(b)   acknowledges and accepts that, by giving this consent, the statutory right of withdrawal for that Digital Product is forfeited.

Love to Make It draws the Customer's attention to this before the Order is completed.

 

10.3  Advice to Customers

Because Digital Products are delivered immediately upon payment and can be downloaded in full before any withdrawal period lapses, Love to Make It applies the exclusion described above to all Digital Products. Customers are advised to carefully review all product descriptions and any available preview materials before making a purchase. Purchases are final.

 

10.4  Courses

For Courses, the right of withdrawal is excluded from the moment the Customer is granted access to the Course content, regardless of whether the Customer has commenced or completed the Course. No refund will be issued for Courses once access has been granted, except in accordance with Article 11.

 

Article 11 — Defective Files and Refunds

11.1  Definition of Defect

A Digital Product is considered defective if:

(a)   the file is corrupt or damaged and cannot be opened using standard, widely available software; or

(b)   the file delivered does not correspond to the product as described in the product listing.

 

11.2  Reporting Procedure

Defects must be reported to Love to Make It within 7 calendar days of the date of purchase, by email to hello@lovetomakeit.com, including:

(a)   the Order number;

(b)   a clear description of the defect; and

(c)   where possible, a screenshot or error message.

 

Defect reports received after 7 calendar days will not ordinarily be accepted, unless the Customer demonstrates that the defect could not reasonably have been discovered within that period.

 

11.3  Remedy

Upon receipt of a valid defect report, Love to Make It will:

(a)   first attempt to resolve the issue by providing a functional replacement file, delivered within 3 working days; and

(b)   if the replacement file does not resolve the issue, issue a full refund of the purchase price.

 

11.4  Refund Processing

Approved refunds will be processed within 7 working days of Love to Make It confirming the right to a refund. Refunds will be credited to the original payment method used by the Customer.

 

11.5  No Refund for Non-Defective Products

No refund will be issued in the following circumstances:

(a)   Digital Products that have been successfully delivered and downloaded, where the Customer changes their mind after purchase.

(b)   Digital Products that cannot be used due to the Customer's own technical limitations (e.g., incompatible software), where the software requirement was stated in the product listing.

(c)   Courses, once access has been granted.

 

Article 12 — Liability and Disclaimer

12.1  General Limitation of Liability

Love to Make It is liable only for direct damages that arise directly from a material breach of these Terms and Conditions. Love to Make It is not liable for:

(a)   indirect, incidental, special, or consequential damages, including loss of profit, loss of data, or reputational harm;

(b)   damages resulting from the Customer's incorrect or improper use of a Digital Product;

(c)   damages caused by third-party services used in connection with the Website (such as Shopify, Filemonk, payment processors, or email service providers).

 

12.2  Commercial Standards Disclaimer

Love to Make It's Digital Products — including sewing patterns and templates — are designed for personal, recreational use. Love to Make It expressly disclaims any warranty or guarantee that physical products made using Love to Make It's patterns, templates, or other Digital Products will comply with any commercial, safety, quality, or regulatory standard, including but not limited to:

(a)   the EU Toy Safety Directive (2009/48/EC) and related CE marking requirements;

(b)   the EU General Product Safety Regulation (Regulation (EU) 2023/988);

(c)   EU and national textile labelling requirements;

(d)   any other mandatory product safety, quality, or labelling norms applicable to the commercial sale of consumer goods.

 

It is the Customer's sole responsibility to ensure that any product they manufacture and sell commercially complies with all applicable laws, regulations, and standards. Love to Make It accepts no liability in this regard.

 

12.3  Maximum Liability

To the maximum extent permitted by applicable law, Love to Make It's total liability in connection with any claim arising under or in connection with an Agreement is limited to the amount paid by the Customer for the specific product to which the claim relates.

 

12.4  Mandatory Consumer Rights

Nothing in these Terms and Conditions limits or excludes any liability that cannot lawfully be limited or excluded under applicable mandatory consumer protection law.

 

Article 13 — Geographic Scope and Sanctions Compliance

13.1   Love to Make It sells products to customers worldwide, with the exception of customers located in, or acting on behalf of persons or entities in, countries or territories subject to international sanctions imposed by the European Union or the United Nations.

13.2   By placing an Order, the Customer confirms that they are not located in, nor a national or resident of, a sanctioned country or territory, and that they are not otherwise prohibited from purchasing goods or services under applicable sanctions legislation.

13.3   Love to Make It reserves the right to cancel an Order and issue a full refund if it has reasonable grounds to believe that a Customer is subject to applicable trade or sanctions restrictions.

 

Article 14 — Complaint Procedure

14.1   If the Customer has a complaint about a product or service, they should contact Love to Make It in writing at hello@lovetomakeit.com. Complaints should clearly describe the issue, include the Order number, and provide the Customer's contact details.

14.2   Love to Make It will acknowledge and respond to complaints within 5 working days of receipt.

14.3   Love to Make It will make every effort to resolve complaints to the Customer's satisfaction. Where this is not possible within a reasonable period, the dispute resolution provisions of Article 15 apply.

 

Article 15 — Dispute Resolution

15.1  Amicable Resolution

Love to Make It and the Customer will first attempt to resolve any dispute by direct, amicable communication.

 

15.2  Mediation

If amicable resolution is not achieved within a reasonable period, either party may request mediation before initiating legal proceedings. Mediation may be sought via Mediationbureau Nederland (www.mediationbureau.nl).

 

15.3  EU Online Dispute Resolution Platform

For EU Consumers, Love to Make It refers to the European Commission's Online Dispute Resolution (ODR) platform, available at:

https://ec.europa.eu/consumers/odr

The ODR platform provides access to certified alternative dispute resolution bodies.

 

15.4  Court Proceedings

If mediation does not lead to resolution, disputes shall be submitted to the competent court in the Netherlands.

(a)   For Business-to-Business (B2B) disputes, the competent court is the Rechtbank Noord-Holland.

(b)   For Business-to-Consumer (B2C) disputes with EU Consumers, the mandatory consumer jurisdiction rules of the Consumer's country of residence apply; the Consumer may always choose to bring proceedings in their own country.

 

Article 16 — Applicable Law

16.1   These Terms and Conditions, and all Agreements concluded with Love to Make It, are governed by Dutch law (Nederlands recht).

16.2   For EU Consumers, the mandatory consumer protection provisions of the Consumer's country of habitual residence shall also apply to the extent that they provide greater protection than Dutch law. This cannot be contractually excluded.

 

Article 17 — Final Provisions

17.1   If any provision of these Terms and Conditions is invalid, void, or unenforceable, the remaining provisions shall continue in full force. Love to Make It will replace any such provision with a valid provision that most closely reflects the purpose of the original.

17.2   Love to Make It may transfer rights and obligations under these Terms and Conditions to a third party in the context of a merger, acquisition, or other business restructuring. The Customer will be notified of any such transfer.

17.3   These Terms and Conditions were last updated on June 5, 2026. The most current version is always published on the Website.